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Coworkers.ai KB

Welcome to Coworkers.ai documentation

Whether you're building your first AI Agent or managing a complex multi-channel assistant, this documentation will help you get up and running.

Our platform powers bots from small FAQ bots to complex international insurance companies dialog flows. Learn how to automate your use case.

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1. Start here

Operations Manager Quick Start (15 min)

If you already have a bot instance configured (by us or one of our partners) and you want to:

  • Monitor its performance

  • Test or review its behavior

  • Request updates or fixes

  • Find or filter specific discussions

- Manager's Quick Start (15 min)

🚀 Quick LLM Agent bot tutorial (10 min)

No setup hassle, no long guides. Learn how to build an AI Agent in minutes using an Agentic LLM approach, just with your prompts and minimal configuration.

-> - Quick LLM Agent bot setup (10 minutes)

⭐ Platform Tutorial (30 min)

A complete step-by-step introduction to building powerful, customized bots. Perfect for beginners who want to explore the platform’s full potential from message flows to AI integrations.

- Platform Basics Tutorial (30 min)

💡 Core Concepts

Not sure how your AI Agent “thinks”? This section breaks it down: how it remembers things, how it understands what users want, and how it decides what to say or do.

A must-read before building more complex flows.

2. Admin docs

ℹ️ Deployment Admin

This section covers the administration layer of the platform where you manage your instances, users, and billing.

- Instances management

⭐ Instance Admin

Once you create or open a specific instance (chatbot, voicebot, or mailbot), this is where the real work begins.

  • Create dialog flows

  • Set up integrations

  • Manage knowledge sources

  • Test, deploy, and monitor performance

In this section, you’ll find everything you need to build and manage your AI Agent.

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